Tenant contact
Access arranged directly with the tenant when you ask. You stop being the switchboard between a cold flat and a working boiler.
Appliances, plumbing, gas safety and making-good across NW3–NW11 and HA1–HA9. You deal with Hitesh — the same person who quotes, attends, photographs and invoices.
Landlord and agent work is a large share of the diary — not a side line. The admin around a repair matters as much as the repair.
Access arranged directly with the tenant when you ask. You stop being the switchboard between a cold flat and a working boiler.
Before-and-after photos and a short written note on what was done — attach to the file, forward to the landlord, close the ticket.
For regular properties, keys can be held so urgent work does not wait three days for someone to be in.
Landlord gas safety checks by a Gas Safe registered engineer, with reminders before certificates expire when you are on a managed arrangement.
Making-good, paint, and appliance checks between tenancies — scheduled around your void, not a generic “sometime next week”.
Itemised per address. Monthly consolidation available when several properties are sending work every month.
No retainer. You call, get a price, the job is done, photos and invoice follow. Most agents start here.
For portfolios that need a single point of contact: keys, certificate tracking, tenant calls, and one monthly invoice. Priced per property once the list is clear.
A written, fixed quote once we know the postcode and the job. Call-out is £90–£150 depending on area — labour included in the visit. If we're not the right people for the job, we'll say so.
We’ve got your details. Hitesh will come back to you the same day — usually much sooner. If it is urgent, call 07811 367833 rather than waiting.