An emergency? We answer.

Burst pipes, live leaks, no heating, ceilings coming through — urgent call-outs across North West London & Harrow when available. Price agreed before we travel. 30-day guarantee.

Checkatrade9.68/10 Gas SafeNo. 598069 30-dayguarantee.
Credentials
Gas Safe Register Reg. No. 598069 Electrolux Trained Manufacturer certified Checkatrade Verified member Est. 2008 Trading since 2008 Maintain It Ltd Co. No. 06602519
Brands we install & service
Bosch Worcester Bosch Philips Whirlpool Hive Vaillant Samsung LG Miele Hotpoint Dyson Siemens Beko Zanussi AEG Indesit Honeywell
Emergency call-out

What counts as an emergency.

If water, heat or safety is at risk, call — don’t fill in a form. We’ll tell you what to do while help is on the way when available, and we agree the price before anyone travels.

Tap your problem ↓
Common faults

Symptom → cause → fix.

These are the faults that come up most often. The written quote still follows a look at your machine or job — nothing here is a fixed price list.

Symptom
Likely cause
What we do
Burst pipe / major leak
Failed joint, frost damage, or appliance hose
Isolate, make safe, permanent repair where possible
No heating in cold weather
Boiler lockout or system fault
Gas Safe diagnosis; temporary heat advice if parts delayed
Blocked toilet overflowing
Pan blockage or soil stack issue
Cleared where accessible; further drain work quoted honestly
Electrical trip / no power to kitchen
Overloaded circuit or faulty appliance
Safe isolation; appliance or circuit cause found
Gas smell
Possible leak
Advise evacuate and call National Gas Emergency if appropriate; Gas Safe follow-up when safe
Appliance flooding the kitchen
Washing machine / dishwasher hose or sump
Isolate water, repair or advise replacement
Why pick us

Someone actually answers.

Emergency lines that ring out are the whole problem. Call this number and you get Hitesh — who will tell you what to do right now, and give you a real arrival time rather than a vague promise.

Local matters most when it is urgent — we are minutes away, not across London.

Working only NW3–NW11 and HA1–HA9 is what makes a fast response possible. Price agreed on the phone before anyone travels.

NW+HA
The only areas we cover
18yrs
On the same streets
2008
Trading since
30day
Workmanship guarantee

Advice while you wait

We talk you to the stopcock or the fuse board before the engineer even sets off.

Price before travel

Out-of-hours costs more, and you hear the number on the phone — never at the door.

Made safe first

Water isolated, electrics made safe, gas dealt with properly. The permanent repair follows.

How it works

Phone first. Not the form.

For a genuine emergency, ring 07811 367833. A form cannot tell you where your stopcock is at eleven at night.

Step 01

Call, do not type

07811 367833. Tell us what is happening and where you are.

Step 02

Make it safe now

We walk you through the stopcock, the fuse board, or getting everyone outside.

Step 03

Price agreed

A number you accept before anyone travels. Call-out is £90–£150 by area — labour included in the visit.

Step 04

Engineer on the way

A real ETA, and a call when we are ten minutes out.

Step 05

Contained, then repaired

Made safe first, then the permanent repair quoted calmly once the crisis is over.

From customers

Reviewed by the neighbours.

Verified reviews from Checkatrade and Google, collected after real jobs across NW London and Harrow.

Checkatrade 9.68/10 · Google 4.2★ · open profiles for the full set
Checkatrade
“Hitesh maintains the applicances on all our rented accommodation. He is trustworthy and very knowledgeable. The latest repair was promptly diagnosed and repaired. Highly reccomend.”
Washing machine / dryer repair
28 June 2024 · Checkatrade
Checkatrade
“Friendly staff who go over and beyond in their work!!”
Extractor hood fitting
16 April 2024 · Checkatrade
Checkatrade
“Hitesh diagnosed the issue with both appliances, ordered the parts and dealt with the supplier issues effectively. He was able to repair both appliances and did it all efficiently and politely. Highly recommended.”
Dishwasher and washer/dryer repair
13 August 2023 · Checkatrade
Checkatrade
“Punctual, courteous + got the job done in a timely manner. I thoroughly recommend.”
Very satisfied
2 July 2023 · Checkatrade
Checkatrade
“Maintain It Ltd delivers exceptional maintenance services with precision, efficiency, and professionalism. Their meticulous attention to detail and commitment to customer satisfaction ensure a smooth experience.”
Towel rail and washing machine (rentals)
18 March 2024 · Checkatrade
Checkatrade
“2nd time I've used Hitesh's services to fix one of my appliances. I can highly recommend, he's very efficient, well priced and good on communication. Will definitely use again if needed.”
Dishwasher repair
20 October 2021 · Checkatrade
Checkatrade
“Hitesh came out no problems next day. Very polite and explained everything he was doing. We found the problem and Hitesh explained what he was going to try and the what ifs. Affordable. Ready to use our cooker again this evening!”
Gas cooker — smell of gas, flame going out
7 April 2021 · Checkatrade
Checkatrade
“Amazing as always Hitesh. So helpful polite, friendly and knowledgeable. Feels like old school service. Thank you for helping me in a very stressful situation.”
Alarm and fuse board issue
22 March 2021 · Checkatrade
Checkatrade
“Hitesh was very prompt, efficient and well mannered. He let us know exactly how much the job would cost and when the part arrived he came to fit it as soon as he could. We would certainly use Hitesh again, especially as he is gas compliant and can do all sorts of other things.”
New regulator fitted to cooker grill
29 January 2021 · Checkatrade
Checkatrade
“Hitesh was great. Call out charge included work. No hourly cost. Very happy with this straightforward arrangement. Honest and would definitely recommend.”
Washing machine repair
4 January 2021 · Checkatrade
Checkatrade
“Hitesh was very quick in responding to my query. He listened to my issues and recommended that I should buy a new machine instead of incurring a call out charge and been told the same advice. Very professional and highly recommended.”
Washing machine fault finding
6 July 2020 · Checkatrade
Checkatrade
“He was called last minute and manage to do the work without disruption to our tenants. He even worked out of hours to complete the job when most would have come back the next day. I would recommend him to all.”
New bathroom suite (rental property)
25 November 2019 · Checkatrade
Where we work

North West London & Harrow. Probably your postcode.

We cover NW3–NW11 and HA1–HA9. Check your postcode below, or see the full list on Areas we cover.

Postcode check

Do we cover your street?

Type your postcode below — we'll tell you if you're in our regular rounds.

Type a UK postcode to see availability.
Tap a row to check Full list →
  • Hampstead & Belsize ParkNW3
  • Cricklewood & HendonNW4
  • Kilburn & West HampsteadNW6
  • St John’s Wood & Swiss CottageNW8
  • Kingsbury & ColindaleNW9
  • Willesden & Golders GreenNW10 · NW11
  • Harrow & WealdstoneHA1 · HA3
  • Wembley & KentonHA9 · HA3
  • Pinner, Ruislip & NorthwoodHA5 · HA4 · HA6
  • Edgware & StanmoreHA8 · HA7
Common questions

Things people ask.

Do you offer 24/7 emergencies?
Main hours are Mon–Fri 8am–6pm and Sat 8am–1pm (Sun closed). Urgent jobs are prioritised within those hours when Hitesh is available. Exact out-of-hours cover is confirmed when you call — we do not invent a standing 24/7 promise on this page.
Emergency pricing?
Same call-out band £90–£150 by area unless you are told otherwise when you book. You get the price before travel wherever practical.
What should I do while waiting?
For water: stopcock off. For gas smell: open windows, no switches, National Gas Emergency 0800 111 999. For electrics: isolate at the consumer unit if safe.
Get a free quote

Tell us what's on the list.

A written, fixed quote once we know the postcode and the job. Call-out is £90–£150 depending on area — labour included in the visit. If we're not the right people for the job, we'll say so.

Quote request· Same reply ·
Please tell us your name.
We cover NW3–NW11 and HA1–HA9. Enter a postcode in range.
A valid phone number, please — it is how we reply.

Request sent.

We’ve got your details. Hitesh will come back to you the same day — usually much sooner. If it is urgent, call 07811 367833 rather than waiting.

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