“Hitesh maintains the applicances on all our rented accommodation. He is trustworthy and very knowledgeable. The latest repair was promptly diagnosed and repaired. Highly reccomend.”
An emergency? We answer.
Burst pipes, live leaks, no heating, ceilings coming through — urgent call-outs across North West London & Harrow when available. Price agreed before we travel. 30-day guarantee.
What counts as an emergency.
If water, heat or safety is at risk, call — don’t fill in a form. We’ll tell you what to do while help is on the way when available, and we agree the price before anyone travels.
Burst pipes & live leaks
Water you can’t stop. We talk you to the stopcock on the phone, then get moving when Hitesh is free. Price agreed before travel.
No heating or hot water
Boiler lockouts, dead thermostats, cold houses with young children or elderly residents get priority in winter.
Leaks through ceilings
Contained, traced and made safe first — then we quote the proper repair once the emergency is under control.
Blocked toilet or drain
If it’s the only toilet in the home, that’s an emergency in our book. Cleared and checked, not just plunged.
Electrics tripped or unsafe
A board that won’t reset, sockets that spark, water near electrics. Made safe first, repaired properly after.
Smell gas? Do this first
Call the National Gas Emergency line free on 0800 111 999, open windows, don’t touch switches. Then call us for the repair once it’s made safe.
Symptom → cause → fix.
These are the faults that come up most often. The written quote still follows a look at your machine or job — nothing here is a fixed price list.
Someone actually answers.
Emergency lines that ring out are the whole problem. Call this number and you get Hitesh — who will tell you what to do right now, and give you a real arrival time rather than a vague promise.
Local matters most when it is urgent — we are minutes away, not across London.
Working only NW3–NW11 and HA1–HA9 is what makes a fast response possible. Price agreed on the phone before anyone travels.
Advice while you wait
We talk you to the stopcock or the fuse board before the engineer even sets off.
Price before travel
Out-of-hours costs more, and you hear the number on the phone — never at the door.
Made safe first
Water isolated, electrics made safe, gas dealt with properly. The permanent repair follows.
Phone first. Not the form.
For a genuine emergency, ring 07811 367833. A form cannot tell you where your stopcock is at eleven at night.
Call, do not type
07811 367833. Tell us what is happening and where you are.
Make it safe now
We walk you through the stopcock, the fuse board, or getting everyone outside.
Price agreed
A number you accept before anyone travels. Call-out is £90–£150 by area — labour included in the visit.
Engineer on the way
A real ETA, and a call when we are ten minutes out.
Contained, then repaired
Made safe first, then the permanent repair quoted calmly once the crisis is over.
Reviewed by the neighbours.
Verified reviews from Checkatrade and Google, collected after real jobs across NW London and Harrow.
“Friendly staff who go over and beyond in their work!!”
“Hitesh diagnosed the issue with both appliances, ordered the parts and dealt with the supplier issues effectively. He was able to repair both appliances and did it all efficiently and politely. Highly recommended.”
“Punctual, courteous + got the job done in a timely manner. I thoroughly recommend.”
“Maintain It Ltd delivers exceptional maintenance services with precision, efficiency, and professionalism. Their meticulous attention to detail and commitment to customer satisfaction ensure a smooth experience.”
“2nd time I've used Hitesh's services to fix one of my appliances. I can highly recommend, he's very efficient, well priced and good on communication. Will definitely use again if needed.”
“Hitesh came out no problems next day. Very polite and explained everything he was doing. We found the problem and Hitesh explained what he was going to try and the what ifs. Affordable. Ready to use our cooker again this evening!”
“Amazing as always Hitesh. So helpful polite, friendly and knowledgeable. Feels like old school service. Thank you for helping me in a very stressful situation.”
“Hitesh was very prompt, efficient and well mannered. He let us know exactly how much the job would cost and when the part arrived he came to fit it as soon as he could. We would certainly use Hitesh again, especially as he is gas compliant and can do all sorts of other things.”
“Hitesh was great. Call out charge included work. No hourly cost. Very happy with this straightforward arrangement. Honest and would definitely recommend.”
“Hitesh was very quick in responding to my query. He listened to my issues and recommended that I should buy a new machine instead of incurring a call out charge and been told the same advice. Very professional and highly recommended.”
“He was called last minute and manage to do the work without disruption to our tenants. He even worked out of hours to complete the job when most would have come back the next day. I would recommend him to all.”
North West London & Harrow. Probably your postcode.
We cover NW3–NW11 and HA1–HA9. Check your postcode below, or see the full list on Areas we cover.
Do we cover your street?
Type your postcode below — we'll tell you if you're in our regular rounds.
- Hampstead & Belsize ParkNW3
- Cricklewood & HendonNW4
- Kilburn & West HampsteadNW6
- St John’s Wood & Swiss CottageNW8
- Kingsbury & ColindaleNW9
- Willesden & Golders GreenNW10 · NW11
- Harrow & WealdstoneHA1 · HA3
- Wembley & KentonHA9 · HA3
- Pinner, Ruislip & NorthwoodHA5 · HA4 · HA6
- Edgware & StanmoreHA8 · HA7
Things people ask.
Do you offer 24/7 emergencies?
Emergency pricing?
What should I do while waiting?
Tell us what's on the list.
A written, fixed quote once we know the postcode and the job. Call-out is £90–£150 depending on area — labour included in the visit. If we're not the right people for the job, we'll say so.
Request sent.
We’ve got your details. Hitesh will come back to you the same day — usually much sooner. If it is urgent, call 07811 367833 rather than waiting.